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BeforeOfferINSIGHTS

Privacy and pilot terms

Plain-language privacy and pilot terms

Last updated October 20, 2026.

What we collect

When you request a pilot report we collect your name, email, the property address, and anything else you type into the form. The free address check on the home page runs in your browser against public county and FEMA map services. We don't store those searches.

How we use it

We use your details to prepare and email your report, to ask for your feedback, and to improve the service. We don't sell, rent or share your details with agents, lenders, sellers or advertisers. We use a small number of service providers to run the website and send email, and they may process your details only for that purpose.

Email

We'll email you about your report and ask for feedback. If you'd like us to stop, reply "stop" to any email or write to [email protected], and we will.

Keeping and deleting your details

We keep pilot requests and reports for up to 12 months, then delete them. You can ask us to delete your details sooner by emailing us.

Property owner information

Our reports use public records. We withhold owner names in our reports and samples, and we link to the public source instead.

Pilot terms

Contact

[email protected]